Online estate agents · London

Let your London home without the high-street overheads.

Town & Tenure is a London lettings agency that runs online. We find and reference your tenants, keep you compliant and, if you want, collect the rent and look after the property. Choose how much you hand over to us.

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3lettings
packages
5%rent collection on
Managed Lite
24/7online portals for
landlords and tenants

Lettings packages

Three ways to let with us

Every package covers finding, checking and moving in the right tenant. The difference is how much of the day-to-day you want us to take on after that.

Basic

For landlords who want a tenant found and moved in properly, then prefer to manage the tenancy themselves.

What we do

  • Rental valuationAn achievable monthly rent based on current London lettings.
  • Compliance check before you letWe confirm the EPC, gas safety certificate, electrical report (EICR), smoke and CO alarms and any council licence are in place.
  • Listing and advertisingWritten listing and floor plan, on the major property portals and our website.
  • Enquiries and accompanied viewings
  • Offers negotiatedEach offer is passed to you with our recommendation.
  • Referencing and Right to RentID, credit, income and previous landlord checks, plus guarantor checks where needed.
  • Tenancy agreementDrawn up and signed online by everyone.
  • Move-in money and depositFirst month’s rent and deposit collected; deposit registered in a government-approved scheme with the required notices served.
  • Move-in dayCheck-in, meter readings, utility and council tax notifications, keys handed over.

Optional extras

Professional photographyVideo tour3D Matterport scan & hosting

Fee on requestTell us about the property for a quote.

Ask about Basic

Managed Lite

For landlords who want the rent collected and checked on, while handling repairs themselves.

Everything in Basic, plus:

  • Rent collectionWe collect the rent each month and pay it to you with a statement. 5% commission on rent collected.
  • Arrears managementAutomatic reminders, phone follow-up, repayment plans and formal notices if it comes to that.
  • Basic Management PortalsFor you: rent received, statements and documents. For your tenant: payments, documents and messages.
  • Annual basic inspectionOne visit a year with a photo report.

What the annual inspection covers

  1. Smoke and carbon monoxide alarms tested
  2. Damp, mould and condensation
  3. Leaks under sinks, around baths, showers and the boiler
  4. General condition and cleanliness, room by room
  5. Windows, doors and locks
  6. Garden, exterior and shared areas (visual check)
  7. Who is living there matches the tenancy
  8. Photo report sent to you, with anything needing attention flagged

5% of rent collectedPlus the letting service. Ask for a quote.

Ask about Managed Lite
Most complete

Fully Managed

For landlords who want to hand the whole tenancy over, including repairs, tenant calls and the paperwork.

Everything in Managed Lite, plus:

  • MaintenanceRepairs arranged with vetted contractors, quotes approved by you above an agreed limit, and invoices paid from your rent. Gas safety, EICR and alarm servicing booked when due.
  • Tenant enquiries and troubleshootingWe’re your tenant’s first point of contact. We talk them through simple fixes like a boiler reset or a tripped fuse, and send a contractor when it needs one.
  • Full Landlord Management PortalIncome, costs, arrears and maintenance history in one place, with statistics on yield, occupancy and spend.
  • Accounting supportIncome and expenditure statements and an annual summary ready for your tax return.
  • In-house mortgage brokerBuy-to-let purchases, remortgages and portfolio reviews.

Fee on requestPriced on the property and the rent.

Ask about Fully Managed
Lettings packages compared
Compare packagesBasicManaged LiteFully Managed
Finding your tenant
Rental valuation and compliance check
Advertising, viewings and offers
Referencing and Right to Rent
Tenancy agreement, deposit registration and move-in
Photography, video tour, 3D MatterportOptional extraOptional extraOptional extra
During the tenancy
Rent collection (5% commission)–
Arrears management–
Annual basic inspection–
Landlord and tenant portals–BasicFull, with statistics
Maintenance and contractor management––
Tenant enquiries and troubleshooting––
Accounting support––
In-house mortgage broker––

How it works

From first call to keys handed over

The same steps for every package. After move-in, what happens next depends on the package you choose.

  1. 1

    Valuation

    We visit, agree a realistic rent and check the property is ready to let legally.

  2. 2

    Instruction

    You choose a package and sign our terms online.

  3. 3

    Marketing & viewings

    Listing goes live; we handle enquiries and show people round.

  4. 4

    Offer & referencing

    You accept an offer; we reference the tenant and prepare the tenancy.

  5. 5

    Let agreed

    Money and deposit secured, tenancy signed, keys handed over.

Why an online agency

Less overhead, more attention on your tenancy

  • No branch to pay for

    We don’t run high-street offices, so our fees go on the work itself.

  • See everything in the portal

    Rent, statements, documents, inspections and repairs, whenever you want to check.

  • Compliance tracked for you

    Certificates, deposit deadlines and inspection dates are logged and chased before they’re due.

  • A named person, not a call centre

    The same small team handles your property from valuation onwards.

Landlord portal · Fully Managed
Rent received£2,150
Net yield4.6%
Arrears£0
Gas safety certificateRenewal booked
Annual inspectionReport ready
Kitchen tap repairCompleted · £85

Example figures for illustration

Selling a property?

Our sales packages are on their way. In the meantime, call us and we’ll talk you through it.

Talk to us about selling

Contact

Book a valuation or ask us anything

Tell us where the property is, when it’s free and which package interests you. We’ll come back with a rent figure and a quote.

Telephone07438 458460
Emailsales@townandtenure.com